Privacy Policy

When you use Recostar, we collect information necessary to provide our call recording service. This includes account information (email, name), device information (iPhone model, iOS version), and call recording metadata (date, time, duration). We do not access the content of your recordings unless you explicitly share them with our support team for troubleshooting purposes. All recordings are stored securely on Amazon AWS infrastructure with enterprise-grade encryption.

Your information is used solely to provide and improve the Recostar service. This includes processing your call recordings, storing them securely in the cloud, providing transcription services when requested, and sending important service notifications. We may use aggregated, anonymized data to improve our app performance and user experience. We never sell your personal information or share it with third parties for marketing purposes.

All your call recordings and personal data are stored on secure Amazon AWS servers located in the European Union. We implement industry-standard encryption both in transit and at rest. Access to your data is strictly limited to authorized personnel for support purposes only. We maintain comprehensive security measures including regular security audits, access logging, and data backup systems to ensure your information remains protected.

Under GDPR and other applicable privacy laws, you have the right to access, modify, or delete your personal data. You can download all your recordings at any time through the app, request data portability, or permanently delete your account and all associated data. We typically retain your data for as long as your account is active, plus 30 days after account deletion for backup purposes. Contact us at privacy@recostar.app for any data-related requests.

Recostar integrates with select third-party services to enhance functionality: Amazon AWS for secure cloud storage, transcription services for speech-to-text conversion, and analytics tools for app performance monitoring. These services are GDPR-compliant and process your data according to strict privacy standards. We do not share personal information with marketing platforms or advertising networks.

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated through the app and by email. Your continued use of Recostar after policy updates constitutes acceptance of the new terms. This policy was last updated on May 31, 2025. For questions about this privacy policy, contact us at privacy@recostar.app or through our support channels.